Leonex makes operations infrastructure for small businesses that don't have an operations team — starting with the channel they already live in: WhatsApp.
Built for Malaysian restaurants, salons, clinics, and tutoring centers — anywhere an owner is too busy serving customers to also answer them.
Serva replies to customer inquiries the instant a busy owner can't — using a strict three-tier permission system that auto-answers what it knows, drafts what needs a glance, and immediately hands off anything it shouldn't touch. It never guesses.
If our AI doesn't know something with certainty, it says so and asks — it never fills the gap with a guess, especially where money or trust is on the line.
Every product we ship has a clear, visible line between what the AI can do alone and what it must hand back to a human.
We don't ask owners to adopt a new app. We meet them in WhatsApp, and wherever else their customers already are.
Our roadmap scales the same permission-tiered approach across more of the SME's daily operations.
Every product we build answers the questions a careful regulator or merchant would ask — before being asked.
Our WhatsApp integration runs through Meta's official Business verification — never a workaround.
Registered May 2026 as a Malaysian private limited company, built for the market we serve.
Our referral structure is deliberately single-tier, staying clear of Malaysia's direct-sales (AJL) regulations.
We're sharing our roadmap and early results with a small group of partners and investors.
hello@leonexai.com →